Health insurance company Visana also becomes a logistics service provider

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=”The Swiss health and accident insurer Visana is becoming a logistics service provider with a new patient service. With the ‘Same Day Delivery’ offering, the insurer provides its customers with advice on medications, which can then be delivered within 3 hours if needed. For this service, Visana collaborates with selected local pharmacies. Deliveries are made by bicycle courier.” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”blog_custom_hedH4″][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text el_class=”blog_custom_contentText”](Bern, February 12, 2020) Who would associate a Swiss health insurance company with a logistics service provider? However, this is exactly what the health and accident insurer Visana is doing now. The new service is intended for patients who are unwell and possibly bedridden. A trip to the pharmacy or waiting time at the doctor’s office can become a lengthy and arduous affair. Relief is now offered by the health insurer Visana with the customer service ‘Same Day Delivery’ – reportedly the fastest medication home delivery service in Switzerland. Visana will test its new free service starting in Winter 2020 in a six-month pilot phase in the cities of Bern, Basel, Zurich, Lausanne, and surrounding areas.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”The new service: simple, fast, and convenient” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”blog_custom_hedH3″][vc_column_text el_class=”blog_custom_contentText”]The exclusive and innovative medication service is the result of a collaboration with the Swiss telemedicine provider Medi24. It is available free of charge to all Visana customers in Bern, Basel, Zurich, Lausanne, and surrounding areas. Insured individuals receive telemedical advice from a medical professional after calling Medi24. This professional decides whether a medication treatment is necessary and sends the corresponding prescription directly to a partner pharmacy. Medi24 then triggers the delivery of the prescription medication, which arrives at the insured person’s location within a maximum of three hours via bicycle courier.[/vc_column_text][vc_column_text el_class=”blog_custom_contentText”]”We want our insured individuals to receive the medications they need quickly and easily. With the new medication home delivery, we offer exactly that. And it is completely safe and free of charge,” explains Roland Lüthi, Head of Private Customers, regarding the idea behind the new service.[/vc_column_text][vc_single_image image=”1587″ img_size=”full”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”More patient benefits with cost reduction” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” el_class=”blog_custom_hedH3″][vc_column_text el_class=”blog_custom_contentText”]With the new service, Visana is further expanding its customer service: “Many insured individuals expect more services for their money due to rising costs and premium developments. Additionally, these services should be flexible and accessible regardless of location and time. Our fast and free medication service meets this need perfectly,” explains Roland Lüthi.[/vc_column_text][vc_column_text el_class=”blog_custom_contentText”]In addition to patient benefits, Visana aims to improve the efficiency of medical treatments and thus contribute to cost reduction. Especially for already known and common medical conditions, doctor visits are not always necessary. With its telemedicine models and the new service, Visana avoids unnecessary and costly doctor consultations. Thanks to the telephone consultation with a medical professional, optimal medical care is ensured at all times. www.visana.ch/de/same-day-delivery[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]